Returns & Exchanges

Due to the perishable nature of our products, we only accept returns or exchanges for items that arrive damaged, defective, or incorrect. Please contact our support team within 14 days of delivery to ensure a fresh experience with every bowl.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please check your noodle packages for any signs of transit damage or missing items.

• 2.
  Contact Support

  Email our customer service team with your order number and clear photos of the damaged product or incorrect shipment.

• 3.
  Receive Authorization

  Our team will review your request within 48 hours and provide a return authorization number or confirm your replacement status.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.